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I am trying to create a Yahoo account but I dont have a cell…

Customer Question
I am trying to...

I am trying to create a Yahoo account but I dont have a cell phone how to I answer the question asking for the number

Technician's Assistant: How long have you had this issue with your Yahoo account?

I am just trying to create an account- my only issues is to try to connect for the first time.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP with windows 10

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

I have owned the laptop for about 6 months, but I just recently tried to connect to yahoo, - say 3-5 days- I cant identify myself with a cell phone number- I dont have a cell phone.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I want to get an yahoo account- join Flickr and explore other yahoo options

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/14/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,834
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Do you currently have a working email address?
Please reply at the box below. Thank you,

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Customer reply replied 8 months ago
not a yahoo email. a couple with my email provider, Execulink. in Southern Ontario Canada- yahoo puts me in a loop because I try to apply for either a yahoo email or yahoo accountNo thanx I dont want to pay that amount. I will go back to other providers
Customer reply replied 8 months ago
Im leaving now
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

How about with a small amount as shown for direct remote support?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help; we guarantee our service. Thank you,

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Customer reply replied 8 months ago
To start with- as a matter of principal, I am reluctant to send credit card access to an unknown company or individual who I did not contact, since I contacted Yahoo. Its not that I don't trust you. In fact, my problem is that I have no information to know If I can trust you or not.
Secondly- I outlined my problem, at least twice before I was passed on to you. The first expert seemed to simply shake his? head and pass me on to you.
It seems that the basic problem is Yahoo, is that they operate under the assumption that everyone who owns a computer also has a mobile phone. I am a retired senior citizen who has chosen not to be at the beck an call of strangers. As a retired Air force officer of 28 years, I have been on call for all of my adult life.
It seems that solution to my problem is fairly simple- yahoo, needs to include an alternate identifier, other than a cell phone. Other contacts have done so and it has worked. Although I am in a small minority - there are still a large number of us who don.'t use a cell phone. We tend to approach problem solving using a non binary approach.Not a simplistic- if you don't have a cell phone- you cant have a password. We believe that other possibilities exist, find them, and employ them.
I am not opposed to paying a reasonable rate for service- the original rate of $52 US? doesn't qualify. Rather than be a nuisance to my family- I would be willing to enter into an agreement for tech support. With 2 conditions- 1 that I have verifiable identification of who I am dealing with and secondly a fee structure that is reasonable and predictable.
If you find my conditions reasonable, please advise me.
Ted BowmanPS- the first windows program I worked with was Windows 3. I upgraded to windows 7 and now operate 3 computers- one windows 10 and two 7s. I am undertaking to complete several projects which I hope I will complete between one and two years.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

I'm sorry. That's how Yahoo set up their system in order to prevent hackers from creating fake Yahoo accounts. I'm an independent computer tech; I can help you with this. We have an A+ service rating at the Better Business Bureau website below:

https://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

We have monthly computer support subscription and one-time support session. Please let me know your option; we guarantee our service.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule a time. Thank you.

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