Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I want to update my bios. I've gone through the instructions…

Customer Question
I want to update...

I want to update my bios. I've gone through the instructions in the manual more than once but it never works. My motherboard is M2NPV-VM.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I'm doing this in WinXP. Normally I use Linux.

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I don't recall when, but it is from Altex Electronics, their model was D38.

Submitted: 9 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 8 minutes by:
11/14/2017
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 9 months ago
Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11,888
Experience: 25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Ask Your Own Computer Question
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 9 months ago

What BIOS are you trying to update to?

Ask Your Own Computer Question
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 9 months ago

There are a few different ways to update this BIOS, but the newest BIOS is from 2010.

Ask Your Own Computer Question
Customer reply replied 9 months ago
Hi Michael,I got sidetracked and still need your help, so please bear with me about 4 hours.John
Customer reply replied 8 months ago
Michael,The bios wasn't the problem.�The real need is to install Quicken 2016/2017 on Linux using CrossoverOffice.� Everything was fine until Intuit sold Quicken.� I've been having a hell of a time with it.John Good
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Well I just sent it in for repairs Motherboard was
Hi, well I just sent it in for repairs Motherboard was repleaced … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Does my M5A78L-M PLUS/USB3 motherboard support EFI, UEFI, or
Does my M5A78L-M PLUS/USB3 motherboard support EFI, UEFI, or just the original BIOS. I don't find any mention of this in the User Guide.I can setup and run Linux Mint 18.1 32 Bit OK, but trying to ins… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have an Acer Veriton X4630G - SFF computer. After an
I have an Acer Veriton X4630G - SFF computer. After an attempt at a BIOS update (version P21.A2), the computer emits 4 short beeps and will not boot. The CD light is active for about 3 sec and the HDD… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I need private IP addresses assigned to Virtual Machines from
I need private IP addresses assigned to Virtual Machines from a range of addresses. if possible, using opensuse.… read more
cpugeek
cpugeek
IT Manager
Master's Degree
108 satisfied customers
I have a Sony Vaio PV-510G (XP) I purchased back in 2005 or
I have a Sony Vaio PV-510G (XP) I purchased back in 2005 or 2006. It no longer boots up, so I'm trying to boot from a windows XP install disk but it still will not boot. I cant change my boot sequence… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Got a mysterious one here. I have a new HP pavilion 7P-1254.
Got a mysterious one here. I have a new HP pavilion 7P-1254. I did what I was supposed to be doing according to the book. I went to the HP site tonight and downloaded a BIOS update. During the update … read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I am attempting to prepare to flash my BIOS but I cannot find
I am attempting to prepare to flash my BIOS but I cannot find command.com, IO.sys on my WINXP-64bit PC.… read more
Michael Hannigan
Michael Hannigan
Information Systems Manager
11,888 satisfied customers
The CPU fan on my Dell Dimension B110 continuously runs in
The CPU fan on my Dell Dimension B110 continuously runs in the noisy high speed mode even when the CPU is at minimum usage and the heatsink is cold. Is there a manual setting that controls this or is … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I have an Asus [email protected] motherboard with n AMD A64 X2 5660
I have an Asus [email protected] motherboard with n AMD A64 X2 5660 proccessor. Since I have installed Windows 7, my sound is not working. Any suggestions?… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I am trying to upgrade an ASUS N13219 motherboard with 2 1GB
I am trying to upgrade an ASUS N13219 motherboard with 2 1GB cendyne memory cards and the computer locks up while trying to load the operating system (XP SP3). Are there some bios settings I need to s… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a ToshibaM45-S359 Cen2GHz serial # x5087250q, I bought
I have a ToshibaM45-S359 Cen2GHz serial # XXXXX I bought it 11-26 2005, In 2007 I had it in for repair (I bought the 5 yr. service contract) and they had to replace the fan. This unit gets really hot … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
i have just got this new cpu amd phenom x4 processor my old
i have just got this new cpu amd phenom x4 processor my old 1 is amd athlon x2 dual core 5000+ processor i have a xfx 8200 GeForce motherboard wen will i need to update the bios or is there no need to… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have soundmax hd audio O installed on my computer, version
I have soundmax hd audio O installed on my computer, version 5.10.001.6110 english and this seems to be working fine to play sounds and music. I want to be able to record on my cakewalk software, whic… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I am having problems with a Phoenix/Award BIOS & Linux. Asus
I am having problems with a Phoenix/Award BIOS & Linux. Asus (the motherboard supplier) doesn't support Linux. The problem is that the BIOS doesn't provide ACPI -PSS objects in a way that Linux unders… read more
John P
John P
Bachelor's Degree
422 satisfied customers
How recover from Asus EeePC 1000HE (N280) boot failure Using
How recover from Asus EeePC 1000HE (N280) boot failure ? Using WinXP - no Linux Bios update (v1002) over web was interrupted. Now when boot, Power & Wireless lights come on, disk access light blinks o… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
So, I have a Dell Inspiron Mini 12 that I had Ubuntu 8.04 LTS
So, I have a Dell Inspiron Mini 12 that I had Ubuntu 8.04 LTS on but could not figure an upgrade path. So I wiped the machine and installed Ubuntu 9.04. I have installed a number of packages, includin… read more
Jeffrey Flaker
Jeffrey Flaker
Senior Programmer/Analyst
Working toward my BS in Computer Sc
100 satisfied customers
How do I reset my BIOS I found the battery lookin thing
How do I reset my BIOS? I found the battery lookin thing but I don't know what the jumper looks like and I've lost my motherboard tech manual.… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Im trying to restore the health of a Windows XP installation
I'm trying to restore the "health" of a Windows XP installation where the HD went corrupt. The HD was beyond repair but we could read the files (no delete or write). We purchased a new HD and are tryi… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x