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My incredimail keeps coming up with must close this program…

Customer Question
My incredimail keeps coming...

My incredimail keeps coming up with must close this program seems someone may have accidientially removed my latest version and restored an old one I have been using and paying for incredimail for many many years but unable to make it work this time help please

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I think windows 10 updated atuomaically and I used to have incredimail2 don't know where that's gone either

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Troubleshooting I cant do anything as I have to keep closing the program all the time nothing is working

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't really know just know I cant use incredimail at the moment

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/14/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,805
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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