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I forgot my user name and password to microsoft.com. Not…

Customer Question
I forgot my user...

I forgot my user name and password ***** microsoft.com

Technician's Assistant: When did you last reset your username and password?

Not long ago

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I don't think so.thanks

Submitted: 8 months ago.Category: Computer
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Answered in 7 minutes by:
11/13/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
About a month.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Have you been through the password ***** wizard?

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Customer reply replied 8 months ago
I can't afford $39, because I am on a fixed income.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Can you go here and try and reset it please: https://account.live.com/password/reset

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