Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have no audio on videos. It is windows 10. It wasawindows…

Customer Question
I have no audio...

I have no audio on videos

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It is windows 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

It wasawindows kitthat my son installed i have tried recording audio the audio enhancements dint load audio device is disabled

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/13/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you with this issue today.

Ask Your Own Computer Question
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Just to clarify, when did you first start having this audio issue? Is this a laptop or a desktop PC?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Sound is very low,even though it is set at highest settings.
sound is very low,even though it is set at highest settings. win 10 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Just looking for low cost program for computers, smart
just looking for low cost program for computers, smart phones, tablets, printers, etrc. currently no sound on win 10 desktop. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
Audio problems with skype. I can hear them (video) but they
audio problems with skype. I can hear them (video) but they can't hear me. Sometimes they can hear me for a few seconds, then not. I do the test calls. Sometimes it plays back...sometimes it doesn't … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Does my Accer Aspire desktop support the installation of a
Does my Accer Aspire desktop support the installation of a soundblaster audigy RX PCIe? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
After upgrade to Windows 10 my microphone no longer works.
After upgrade to Windows 10 my microphone no longer works. Where do i look to find the problem.… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My OSny Vaio laptop has ceveloped a sound fault. intermittently
My OSny Vaio laptop has ceveloped a sound fault. intermittently - but regularly - speech and music playback is distotrted by a kind of static / echo / short circuit kind of buzz. Can you help?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have just installed my echo digital sound card and cannot
I have just installed my echo digital sound card and cannot hear dvds played on my computer. I can record from my Mia midi player and hear the sound through that but cannot hear sound played back from… read more
Santonu
Santonu
Hardware Engineer
PGDCA
230 satisfied customers
I try to have a video conversation with my friend on Skype,
I try to have a video conversation with my friend on Skype, she has no problem with other people, but with me all that comes up on my screen is problem with recording device. What can I do to solve th… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
I have purchased a Roxio Audio Caputer USB device and cannot
I have purchased a Roxio Audio Caputer USB device and cannot seem to get audio input on the USB connection. I have been corresponding with Roxio techs on the issue, but, so far, have not been able to … read more
snow2019
snow2019
Doctoral Degree
182 satisfied customers
I purchased a Dazzle Video Creator with pinnacle 14 a few days
I purchased a Dazzle Video Creator with pinnacle 14 a few days ago. I've never used this before. I don't know what i did wrong to my settings. I have volume, but no picture on my videos as im tyring t… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have a laptop window vista. My son accidentally disabled
I have a laptop window vista. My son accidentally disabled or uninstalled the audio built in mic that came with it. Now ..the mic is not working but the speakers(sounds) still working. When I go to my… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
726 satisfied customers
I can not talk on Skype on my 5810TG it does nor recognise
I can not talk on Skype on my 5810TG it does nor recognise my microphone and gives a message "Problem with Recording". Can you help… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
How do I change my sound settings so that my studio speakers
How do I change my sound settings so that my studio speakers work instead of my computer speaker?… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
i just upgraded from itunes 8 to itunes 9 and my built-in speakers
i just upgraded from itunes 8 to itunes 9 and my built-in speakers are no longer working. i'm using windows xp home edition on a MAC (running bootcamp) and i know it is not a hardward issue as the spe… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Is there a driver that works on Window 7 (64 bit) for a USB
Is there a driver that works on Window 7 (64 bit) for a USB EMP Audio device? I get "The device cannot start (code 10)" showing up in the device manager. In the Control Panel under Sound, I just get t… read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
524 satisfied customers
I have just puchased a Jabra GN5035 USB headset - I have plugged
I have just puchased a Jabra GN5035 USB headset - I have plugged it into a USB port but cannot get the headphones to work i.e. the sound still comes from the speakers. What do I have to do to get them… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I am trying to record streaming audio. I can play internet
I am trying to record streaming audio. I can play internet music ok. The recording software says to change the audio input using Device Manager. When I click on Sound the only option I have is microph… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
First I have been using adobe premier elements 3.1 and have
First I have been using adobe premier elements 3.1 and have had no major problem. Just slow on keystrokes, burning DVDs. So I bought a new HP computer: I have loaded the Adobe Premier elements 7 and h… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x