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I purchased a NuVision 8" full hd pc tablet on 7/31/17 and…

Customer Question
I purchased a NuVision...

I purchased a NuVision 8" full hd pc tablet on 7/31/17 and It no longer works. I want to return it and get a replacement

Technician's Assistant: Just to clarify, what's the exact make and model of your tablet computer?

Model tm800w610l

Technician's Assistant: Have you installed any updates recently?

Yes. It boots up then the screen gets dark then disappears

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. I just want to return it and get another one.

Submitted: 9 months ago.Category: Computer
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Answered in 4 hours by:
11/14/2017
Tech Support Specialist: Pete, Computer Engineer replied 9 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,603
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 9 months ago

Where did you purchase the tablet from?

Have you contacted the place of purchase already and asked to return it?

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