Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't get the connection on my tablet after inserting the…

Customer Question
I can't get the...

I can't get the connection on my tablet after inserting the SIM card

Technician's Assistant: What's the model number of your TV? How old is it?

It's Tablet galaxy Tab A 2016

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

It's not a TV but tablet galaxy Tab A phone

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It was a cotract tablet ,so the owner upgraded ,so l cleaned the hole info that was on it,that's when l got the problem

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Thats all thanks

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 7 minutes by:
11/13/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Customer reply replied 8 months ago
I have a problem with Samsung galaxy Tap A ,there is no network connection
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

OK - have you connected it to your Wifi?

Ask Your Own Computer Question
Customer reply replied 8 months ago
No l did not
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

OK - are you at home at the moment?

Ask Your Own Computer Question
Customer reply replied 8 months ago
What was this R366 for?
Customer reply replied 8 months ago
l am
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block
Regards
Kris

Ask Your Own Computer Question
Customer reply replied 8 months ago
but what was this R366 for Kris
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Yes are you going up update the payment details?

Ask Your Own Computer Question
Customer reply replied 8 months ago
Not today
Customer reply replied 8 months ago
Not until you have helped me with my problem,because you said l should pay R366 to get help but now you want for money to help me ,how do l trust you
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Sorry I never knew R366 is currecncy.

We are not a free service

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I bought a Samsung Galaxy S2 and it has no place for a Sim
I bought a Samsung Galaxy S2 and it has no place for a Sim card. Options? … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Tv is great, i have a question about my galaxy tab A with s
tv is great, i have a question about my galaxy tab A with s pen. I've been drawing on the samsung notes, but its eating up all my hard drive space and doesnt seem to allow me to save it on the micro s… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
Google locked my galaxy 7 edge. This past friday. I
i tried resetting pasword and email. google says they cannot confirm i am owner… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Nothing. I wanted to get help on opening SIM card tray.
Nothing. I wanted to get help on opening SIM card tray … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
718 satisfied customers
I can't get the connection on my tablet after inserting the
I can't get the connection on my tablet after inserting the SIM card … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I've forgotten my password. My cellphone was damaged and I
I've forgotten my password. My cellphone was damaged and I can't receive a code from my cellphone. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I bought a samsung galaxy note 10.1 2014 edition (verizon)
i bought a samsung galaxy note 10.1 2014 edition (verizon) but need sim card , where do i get one n what is needed please help … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have a galaxy S III that was found near a school and said
hello, I have a galaxy S III that was found near a school and said as long as no one comes to claim it within the next few weeks that it could be kept. The phone was never claimed and so I would like … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I recently received my Samsung Galaxy S7 after having to
Hello. I recently received my Samsung Galaxy S7 after having to upgrade from the S4. I followed the setup wizard, but am having difficulty setting up my university e-mail and managing my combined e-ma… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Pearl. Am I able to transfer photos from my camera to a
Hi Pearl. Am I able to transfer photos from my camera to a Galaxy Tab A tablet? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Note ID 99863 Dear XXXXXce. Answer to your Questions: On
Note ID 99863 Dear XXXXXce. Answer to your Questions: On the Phone side, error message No Sim or Sim Error, I started of with a normal sim card from a aldi shop, then updated to the bolt on plan. The … read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
dear expert, i bought a lenovo idea tablet s2110 10.1 inch
dear expert, i bought a lenovo idea tablet s2110 10.1 inch screen. i checked the Sim card slot but i realised it is just to big for my sim card. please how can i put my sim card? for i chect the user … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
What are my options ? Purchased Samsung Galaxy 2 10.1 tablet
What are my options ? Purchased Samsung Galaxy 2 10.1 tablet in Singapore 22/7/12 Now in Australia sim card reader inoperative… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
my computer only recognized my tablet as a camera, so I cant
my computer only recognized my tablet as a camera, so I can't do anything with my tablet on the computer and I'm using window xp… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Hi im from the caribean and im looking to purchace a samsung
Hi im from the caribean and im looking to purchace a samsung galaxi tab 10.1 that i will be able to insert a phone sim card to get access to internet. because in my country not everywere has wifi. wha… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
after downloading androiod 3.2 to my galaxy 10.1 tab (wifi
after downloading androiod 3.2 to my galaxy 10.1 tab (wifi only) i am unable to connect to samsung kies. it says "no sim card inserted ". i have reset the tablet, downloaded the latest sync s/w from s… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
RE GALAXY TABLET I have problems with connection to data/
RE: GALAXY TABLET I have problems with connection to data/ web. I have called BELL and they had me reset my network opertors to Bell I have this several times and it looks to register to BELL but once… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My iPhone doesnt pick up calls. If you call the phone, it
My iPhone doesn't pick up calls. If you call the phone, it rings and then goes to voicemail, but I never hear it ring nor does the call show up on the screen. The mute button is not on, call forwardin… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x