Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I went to system restore and lost all my book marks in

Customer Question
firefox. i tried to un...
i went to system restore and lost all my book marks in firefox. i tried to un do system restore to go back and it gave me an error can you put my bookmarks baclk in to firefox please
Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/13/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

It is possible that the book marks are not actually gone but only hidden.

Open Firefox

Press the ALT key on your keyboard

Click on View then Toolbars then Menu

Click on Bookmarks

Do you see them now?

Ask Your Own Computer Question
Customer reply replied 8 months ago
no
Customer reply replied 8 months ago
can you help me]
Customer reply replied 8 months ago
firefox didnt have anything i had to re add all the extentions as well
Customer reply replied 8 months ago
it did not work
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Hi Mary,

Do you have the bookmarks in another browser?

Ask Your Own Computer Question
Customer reply replied 8 months ago
no i do not isnt there away to get them back
Customer reply replied 8 months ago
like an older firefox profile
Customer reply replied 8 months ago
I keep old firefox profiles
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Would you like for me to connect to your computer?

Ask Your Own Computer Question
Customer reply replied 8 months ago
please
Customer reply replied 8 months ago
I would i went to system restore and went to thwe 11 of nov it was sucess ful but when i tried to un do i got it could not undo it
Customer reply replied 8 months ago
I need to pt all the addns in manually
Customer reply replied 8 months ago
can you please connect to my computer
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Yes, please send the remote assistance request.

Ask Your Own Computer Question
Customer reply replied 8 months ago
are you still here
Customer reply replied 8 months ago
how do i do it]\does not showe it here
Customer reply replied 8 months ago
does not show it here
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Yes, I am still here -- You should see it under premium services

Ask Your Own Computer Question
Customer reply replied 8 months ago
howe do i do it\
Customer reply replied 8 months ago
i do not have that on here
Customer reply replied 8 months ago
no premium service listesd her do i need to go back
Customer reply replied 8 months ago
does not show it here do i need to go back
Customer reply replied 8 months ago
can not get it
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Please call our customer service at 1-***-***-**** and they can send the request for you.

Ask Your Own Computer Question
Customer reply replied 8 months ago
should i try again
Customer reply replied 8 months ago
csalling now
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Thank you

Ask Your Own Computer Question
Customer reply replied 8 months ago
didnt get what i needed
Customer reply replied 8 months ago
please cant you send it
Customer reply replied 8 months ago
do i need to star over with just answers
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

No, I can't unfortunately.

I am limited by our system as well. Did you call them? This happens a lot daily and they are always able to send the request.

Ask Your Own Computer Question
Customer reply replied 8 months ago
but what do i do
never mind ill try again later
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I went to system restore and some how lost all my book marks
I went to system restore and some how lost all my book marks and addon in firefox when I tried to un do it it gave me an error I couild not un do the restore point… read more
Josh
Josh
Support Specialist
21,939 satisfied customers
OK~First~How do I know which yahoo mail I have. Second, I
OK~First~How do I know which yahoo mail I have. Second, I keep trying to place my question and concerns in yahoo community forum but my question will not load. The question being. I have lost my bar a… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I am having trouble getting on the internet getting a lot of
I am having trouble getting on the internet getting a lot of error codes URL is not valid and cannot be loaded. Whats going on?… read more
Cris
Cris
60 satisfied customers
I lost my icon at the top of my firefox to be able to click
I lost my icon at the top of my firefox to be able to click on book marks and then choose, can you help me restore these… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
this is snowproblem1951 order #7201034-307. I would to give
this is snowproblem1951 order #7201034-307. I would to give you the results of your advice. it worked the first time I tried it, went to site, got in, closed, and went to options to delete cookies and… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
We have lost the bookmarks and history system mot functional
We have lost the bookmarks and history system mot functional because one of Firefox's files is in use bt another application. The back button is also not working. I have to close the application and s… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I had to change my E-mail provider from Verizon.net to Frontier.com.
I had to change my E-mail provider from Verizon.net to Frontier.com. In order to set up a new Google account I lost all my previous "book marks". How can I restore my lot "book marrks"?… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I had Igoogle as my homepage but have now lost it. How do
I had Igoogle as my homepage but have now lost it. How do I get it back with all my bookmarks, etc.… read more
Craven
Craven
Hardware Support Technician
High School or GED
35 satisfied customers
My book marks have disappeared from my screen. How do I recover
My book marks have disappeared from my screen. How do I recover the bookmark icon and the book marks I have accumulted? HELP!… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I use Mozilla regularly. All of a sudden I cant get in. The
I use Mozilla regularly. All of a sudden I can't get in. The tab just shows "untitled". Can't even get on the web via my favorites/bookmarks. When I try it goes back and in the tab on top continues to… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
my homepage is stuck with firefox start . I have been using
my homepage is stuck with firefox "start". I have been using firefox/google for years, and after fixing some other problem, I am stuck with the start page. The toolbar with "fie, edit, view, bookmark,… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I lost my bookmarks icon on Mazilla Firefox. Why did this
I lost my "bookmarks" icon on Mazilla Firefox. Why did this happen and how can I get it back?… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
About 6 weeks ago I upgraded my Firefox browser to version
About 6 weeks ago I upgraded my Firefox browser to version 3.5, after doing so my bookmarks were all lost.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I just tried to work with the new bookmarks stuff, with the
I just tried to work with the new bookmarks stuff, with the star in the toolbar, etc. I have now lost all my bookmarks which were organized into folders. It took all my bookmarks and just put them in … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Earlier this year you helped me get my bookmarks back after
Earlier this year you helped me get my bookmarks back after a Firefox update. The same thing happened again when Firefox updated itself to the 3.0.12 version I am using an HP Laptop Vista. I believe I… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I downloaded Firefox 3.5 and cleared my homepage. In the doing
I downloaded Firefox 3.5 and cleared my homepage. In the doing I lost the bookmark icon from my toolbar and cannot access my bookmarks. All that is left is "most Visited" "Getting Started" and the RSS… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
Mozilla starts in what I call Ghost Mode . Nothing comes up
Mozilla starts in what I call "Ghost Mode". Nothing comes up on the monitor. But it is running and has to be closed to turn off computer. Also running is something like sssmgr or similar… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
my daughters booked marked page for www.i carly.com as gone
my daughters booked marked page for www.i carly.com as gone back to being a brower site, if you go on google and put her bookmark info in it shows her details but won't let you use the site or re-regi… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x