Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't get my buddy list to show. I have aol gold. Since my…

Customer Question
I can't get my...

I can't get my buddy list to show. I have aol gold.

Technician's Assistant: How long have you had this issue with your A.O.L. account?

Since my tech downloaded AOL Gold 2 weeks ago.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP Pavilion, Microsoft

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

My tech was here this morning and said there was nothing he could do... the old buddy list is gone

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes, I can download the AIM buddy list under "community", but I don't understand it at all

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
11/12/2017
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago
Damian Costa
Damian Costa, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

Ask Your Own Computer Question
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago

What is your AOL email address?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't get my Buddy List on AOL to show like it always did.
I can't get my Buddy List on AOL to show like it always did. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Buddy list is not showing. Cannot find buddy list. Hp - new
buddy list is not showing JA: What exactly is having screen issues? Customer: cannot find buddy list JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: hp - new … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I use to have buddy list on opening old desktop. Desk top
it worked ok using the buddy list under old 9.5 I think and now after the download can't get buddy list to show.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Just downloaded AOL Gold.. Cant find my original buddy list.
Just downloaded AOL Gold.. Cant find my original buddy list … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Can not find my buddy list from old aol can you put it on
can not find my buddy list from old aol can you put it on gold aol … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
My buddy list is not showing up. Why? , nothing more to
nothing more to tell. went into AOL & there was no buddy list. tried 3 times. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
What is the meaning of the sound of a slamming door, and a
What is the meaning of the sound of a slamming door, and a creaking door, which I hear on my computer? From where do they come, and how do I find out from whom it's coming? Am I being spied upon?… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
jason 23k has suddenly diappeared from my buddy list...he doesnt
jason 23k has suddenly diappeared from my buddy list...he doesnt receive my im's but does email and ik receive his emails… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Before I installed windows 7 I had windows xp and I had aim
Before I installed windows 7 I had windows xp and I had aim and it was active without being on line now when I installed aim I have to be on line for it to work. Is there a version that you dont have … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Ive been having problems with logging on AIM, it takes longer
I've been having problems with logging on AIM, it takes longer than it did before and when I finally get on there's no buddy list and a pop up that says your expressions, buddy list and some settings … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
When i try to log on to AIM from my phone, I get an error code
When i try to log on to AIM from my phone, I get an error code "Contact list does not exist" ... and though my computer will indicate I am logged on elsewhere ... my phone does not complete the logon.… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
What is aim Why cant I see when my buddies are on line When
What is aim? Why can't I see when my buddies are on line? When I try to set up my buddy list catagories it doesn't work… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Two questions. (1) I am on AOL 9.5. My buddy list window
Two questions. (1) I am on AOL 9.5. My buddy list window has DISAPPEARED. It has been gone for a week. I try clicking on community/AIM and also typing buddy list as a keyword and it does not show up. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I lost my buddy list. How do I get it back I have been With
I lost my buddy list. How do I get it back I have been With Aol for 10 years. Amounth ago My buddy list disapered.How Do I Get It back… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
when i click on chat i am now being sent to AIM chat. i want
when i click on chat i am now being sent to AIM chat. i want to just use the old AOL chat. How do i get to it?… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
can not get my buddy list beside the e-mail so i can send out
can not get my buddy list beside the e-mail so i can send out e-mails,orwhen i get an e-mail i'd like to send,the mail has to be put on full screen soas i can read it,because it only shows a very smal… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I lost my IM when my computer crashed, can you help me get
I lost my IM when my computer crashed, can you help me get it back with the same id and contacts?… read more
Dan
Dan
IT Professional
Bachelor's Degree
4 satisfied customers
what windows version of AIM is compatible with Mac
I have down loaded AOL Aim and am trying to connect to my son in Toronto who has a mac system lap top… read more
Glenn F
Glenn F
Web Application Designer / Programmer
Associate Degree
78 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x