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Computer does not recognize usb neat app. Hp mdel"h8-1124.

Customer Question
Computer does not recognize...

Computer does not recognize usb neat app

Technician's Assistant: What's the make and model of your computer? Have you had problems with the USB port in the past?

Hp mdel"h8-1124

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Don't understand

Technician's Assistant: What confuses you?

Os

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

5yrs ago- I have reconnected it like Microsoft suqested

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No-thank you

Submitted: 8 months ago.Category: Computer
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Answered in 4 hours by:
11/12/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,365
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Does the USB Neat app work ok on other computers?

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