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Our asus all in 1 is not turning on. Its a asus all in 1 and…

Customer Question
Our asus all in...

Our asus all in 1 is not turning on

Technician's Assistant: What's the model and Operating System (OS) of your Asus?

Its a asus all in 1 and its a windows 10

Technician's Assistant: When did you purchase your Asus? What troubleshooting have you tried?

About a year ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No not really

Submitted: 8 months ago.Category: Computer
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Answered in 6 hours by:
11/12/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,331
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 8 months ago
But when exactly?
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Does the power light come on at all?

Can you hear any sounds at all? e.g. a running fan or beeps)

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Customer reply replied 8 months ago
No nothing
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Have you tried using a different power cord and a different wall socket?

Do you have a voltmeter available to carry out some testing?

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