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I'm supposed to have...

I'm supposed to have tech help at this time.. I'm trying to check disk utility on my Dell. I signed in under Administrator and went to "Run" and entered cmd. At the prompt I entered "chkdsk" and I am told I don't have privileges. Can you help me?

Technician's Assistant: Just to clarify, what's the exact model of your Dell? And what operating system are you running?

Hang on.. looking it up.. thanks

Technician's Assistant: Have you installed any updates recently?

Gosh, how do I find the dell model? I thought I could right click and it would show up. Looking for properties arent' I? I'm not a whiz at this stuff.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Installed updates? No... I think I need to talk to someone.. thanks What? Pay $5... why?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/12/2017
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago
Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11,888
Experience: 25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

You have to open the command prompt as Admin to execute the command.

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

.

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

To do that, you can either type cmd at the start menu and then right click on the cmd that shows in the search, and select "run as admin" or you can create a shortcut on your desktop for cmd, then right click on that icon and select "run as administrator".

Let me know if you need additional information.

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