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Says that there is no Wi-Fi adapter for internet connection.

Customer Question
Says that there is...

Says that there is no Wi-Fi adapter for internet connection

Technician's Assistant: What kind of computer do you have?

Yoga 710

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. but you cannot work on that computer since I cannot get on the internet.

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/12/2017
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago
Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11,888
Experience: 25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

Was it working previously?

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Customer reply replied 8 months ago
What can I do? You cannot connect to the computer.
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

Have you tried shutting it down completely and restarting?

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 8 months ago

?

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Tech Support Specialist: R Hefner, Computer Engineer and Instructor replied 8 months ago
R Hefner
R Hefner, Computer Engineer and Instructor
Category: Computer
Satisfied Customers: 104
Experience: Solution Engineer
Verified

Hello my name is ***** ***** I would like to help you with the wifi issue.

Have you attempted to restart the wifi adapter and the computer?

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