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Repeated error message using Outlook 2016. Shut down and…

Customer Question
Repeated error message using...

Repeated error message using Outlook 2016. Shut down and restart corrects only temporarily.

Technician's Assistant: How long has this been an issue?

Here's the error message

Technician's Assistant: Have you installed any updates recently?

About 2 weeks. No recent updates. Can I copy-n-paste a screenshot here?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Message reads Cannot Start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened.

Submitted: 8 months ago.Category: Computer
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Answered in 3 minutes by:
11/11/2017
Tech Support Specialist: Tech Ben, Information Systems Manager replied 8 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Computer
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please confirm if you tried reconfiguring your microsoft profile in outlook?

Thanks,

Kumar

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