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I have a garmin gpsmap 640. it was purchased 02/24/12. it…

Customer Question
I have a garmin...

I have a garmin gpsmap 640. it was purchased 02/24/12. it was registered 11/08/17. i purchased a map update service 06/17/13 the password ***** that time was 192900. i paid $89.99. how do i implement that update service?

Technician's Assistant: When did you last reset your username and password?

We tried to update 11/09/17. i don't know if a user name was resed but we attempted to reset the password ***** Ppyc1929.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That is it

Submitted: 9 months ago.Category: Computer
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Answered in 4 hours by:
11/12/2017
Tech Support Specialist: Pete, Computer Engineer replied 9 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,605
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 9 months ago
  1. Connect your GPS to your computer using a GARMIN PC Interface cable to an open USB port. Turn the GPS on.
  2. If your computer asks for a driver, please see the software and installation instructions that came with your device, or download and install the USB driver from Garmin's website at www.garmin.com.
  3. Open the C:\Garmin folder (or other folder where you un-zipped the files), locate the file named 'Updater' and double click on it.
  4. You should see the name of your GPS device next to the 'USB Device' option on the Updater program window. Select the 'USB Device' option, then click on 'OK' on the Updater program window to start the data transfer.
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