Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Attempting to recover password for. time ago. A year. I have…

Customer Question
Attempting to recover password...

Attempting to recover password ********@******.***

Technician's Assistant: When did you last reset your username and password?

Long time ago. A year. I have tried all I have used.

Technician's Assistant: Have you installed any updates recently?

I completely reset my computer 2 weeks ago. I have communications with my backup***@******.***

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No stuck!

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/11/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 8 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Ask Your Own Computer Question
Tech Support Specialist: Sudipto, Hardware Engineer replied 8 months ago

Please reply me back, when you want to continue?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

6,113 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I cannot recieve my email because i have forgotten my
I cannot recieve my email because i have forgotten my password. Every attempt to reset it has failed. I need assistance. … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I backed up and reset..i'm not very good with technology.
I backed up and reset..i'm not very good with technology. .need to recover password ***** hopefully recover personal data … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I know my e-mail...has been same for years. Forgot password
I know my e-mail...has been same for years. Forgot password ***** no longer can get online on my main computer. Tried for a long time to reregister but ended up failing. Am disgusted and frustrated, a… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I had issues with my iPhone after I updated to IOS 11 and
I had issues with my iPhone after I updated to IOS 11 and had to have it cleared. Is there a way to recover my Contacts? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Locked out of all my yahoo related emails. 2 weeks. I have
nope i have even lost an email i have had for 20 years due to my phone number changed and i cannot get in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am having troubles with my Hotmail account, my facebook
hello I am having troubles with my Hotmail account, my facebook account I believe was hacked and the Hotmail is linked threw it I am unable to reset the password ***** I do not have access to the numb… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My email address is. All my saved emails and new mail has
my email address is***@******.***. All my saved emails and new mail has been removed. It is asking me to update my password. I attempted to put the password ***** in I have used for some time and the … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
For the past 2 or 3 weeks, my computer has been trying to
Hi! For the past 2 or 3 weeks, my computer has been trying to install the latest Windows 10 updates. The message on the red screen tells me that it has gotten up to 99% (or sometimes 100%) complete in… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have not used my gmail account for at least two months.
I have not used my gmail account for at least two months. When I tried to sign in, it said that it was not the correct password. The recovery account is no longer in service either. How do I find out … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My ipad is disabled, contains photos of importance, it was a
my ipad is disabled, contains photos of importance … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
When I go to sign something is taking over and not allowing
When I go to sign something is taking over and not allowing me to enter initial password … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Trying for several days to make new password for... response
trying for several days to make new password ********@******.***... response demands back up code..which I used ...did not work... so without backup code cannot get password, and with password ***** g… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I am trying to sign on to my mobile phone and PS4 and I
I am trying to sign on to my mobile phone and PS4 and I cannot remember for the life of me my yahoo password. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My facebook account was hacked about 2 weeks ago and I have
My facebook account was hacked about 2 weeks ago and I have been unable to reset my password *****… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I was unable to access my yahoo e-mail account 3 weeks ago
I was unable to access my yahoo e-mail account 3 weeks ago and after hours of frustration I went ahead and set up a new one--problem is I was my old e-mail contacts. Can you help?… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
After using Carbonite for two weeks, all photo files have disappeared.
After using Carbonite for two weeks, all photo files have disappeared. Is this a coincidence?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
After getting a message about a corrupt mail file I am now
After getting a message about a corrupt mail file I am now missing half the messages that were in my Inbox. I tried deleting all the .msf files and letting Thunderbird rebuild them, but that did not f… read more
snow2019
snow2019
Doctoral Degree
182 satisfied customers
MY name is Katie I have had a Hotmail Account with you for
MY name isXXXXX have had a Hotmail Account with you for six years and I have been very happy with the service my question is this. In the last Five weeks I have tried to login to my Hotmail account an… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x