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CANNOT RECEIVE AOL MAIL ON MY APPLE COMPUTER WHICH IS A MAC…

Customer Question
CANNOT RECEIVE AOL MAIL...

CANNOT RECEIVE AOL MAIL ON MY APPLE COMPUTER WHICH IS A MAC BOOK PRO OR ON MY IPAD. STOPPED SEND MAIL ON NOV 7TH AT 10:45AM. SPENT 3 HOURS ON PHONE WITH VERIZON AND APPLE REPS AND THEY BOTH SAID IT IS AN AOL PROBLEM. HELP

Technician's Assistant: How long have you had this issue with your A.O.L. account?

SINCE NOV 7TH

Technician's Assistant: Have you installed any updates recently?

YES- YOUR NEW SIGN IN WITH DISABLE CODE

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just need to receive and send AOL mail on this computer

Submitted: 8 months ago.Category: Computer
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Answered in 1 hour by:
11/11/2017
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 8 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 719
Verified

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What all did Verizon and Apple have you try so that we do not repeat any steps?

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