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I cannot talk via the web - skype only allows phone

Customer Question
I cannot talk via...

I cannot talk via the web - skype only allows phone conversations

Technician's Assistant: What kind of computer do you have?

Hp laptop. Windows 7

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/11/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,777
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below reply box to post your response

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

You mean the other party can't hear you

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