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I am not sure I can"t sign in to get to any programs. It a…

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I am not sure...

I am not sure I can"t sign in to get to any programs

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It a Hp 15-f0..

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

May 2017

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/10/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
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Good afternoon! My name is ***** ***** I look forward to helping you today. What is the issue you would like resolved? Also, anything you can tell me about the issue will help me resolve this for you!

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Customer reply replied 8 months ago
when I turn on my laptop I only get the time and date it will not let me sign in to get to my programs
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago

Okay. Thanks for letting me know. Can you give me an example of some of the programs you're referring to? And any error messages you're receiving?

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