Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My pc is so messed up, cant get my windows working right, I…

Customer Question
My pc is so...

My pc is so messed up, cant get my windows working right, I am not a pc wizard, getting info for 20 different ways to fix, nothing works

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

I have an aspire 5538, i do not know what you mean by what version?, give me a clue, 5538 could be wrong

Technician's Assistant: Have you installed any updates recently?

I do not know how to update, i have tried, but do not know what every body is talking about, i try to do what they say and it never is right, a fail every time

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I want anybody to help me, i do not know what an expert is or what anybody can do for me, I'm so lost, do not understand the lingo

Submitted: 9 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
11/10/2017
Tech Support Specialist: UranIT, Network Administrator replied 9 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com my name is ***** ***** I will try my best to assist you.

To be able to answer your question, I will need to ask additional questions to pinpoint the issue:

What exactly is the problem that you are experiencing?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 9 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to recover photos, videos and webcam videos from
I am trying to recover photos , videos and webcam videos from my Acer Aspire . I used gihosoft but it did not work . What is the next step? … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor\u0027s Degree
2 satisfied customers
Trying to restore my pc factory but lost maneger file.
trying to restore my pc factory but lost maneger file … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
6 satisfied customers
Sorry I was interupted with a dadgum advertisement wanting
Sorry I was interupted with a dadgum advertisement wanting my card number, thought it was someone helping me with my question. Are you the one that I was chating with before? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
Last weekend my pc was supposedly hacked and I couldn't open
Last weekend my pc was supposedly hacked and I couldn't open the internet or email. Called the "microsoft" number in warning msg but it connected me to protectera.net and they needed 299.99 to fix com… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Account was set up by someone else for use with Timeshare business.
Account was set up by someone else for use with Timeshare business. Now I wish to use it for other purposes. Was not given a password XXXXX any information that the account has been set up and the use… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
why cant i backup my computer with operating system windows
why cant i backup my computer with operating system windows vista? the back up now option is grayed out...… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I cannot access the Setup Wizard to activate Video Live Mail.
I cannot access the Setup Wizard to activate Video Live Mail. I have copied all instructions but cannot get started. Can you help, please??… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
Hello hope all is well on your end, my dilemma is that over
Hello hope all is well on your end, my dilemma is that over my recent purchased iphone I've been down loading music on the train ride home from work. I wanted do down load it to my pc itune account, i… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My ex-girlfriend was messing with my computer trying to figure
My ex-girlfriend was messing with my computer trying to figure out my hdd password XXXXX my acer aspire one note book and locked it or changed it and I cant figure her or the password XXXXX… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Have deleted my sound device accidently ,computer says no software
Have deleted my sound device accidently ,computer says no software on computer,how do I reinstall audio… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have an ACER ASPIRE 5920,Every since the unit was new.
I have an ACER ASPIRE 5920,Every since the unit was new. It would not run on the battery normal.It might run for 5 min. or 30 min give or take.But it never has run right it will just shut down at anyt… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
My acer aspire one is showing no signal, am download updates
My acer aspire one is showing no signal, am download updates as we speak but cannot connect wirelessly to internet… read more
APARAJITA
APARAJITA
IT Consultant / Advocate Delhi Court
Micrsoft Certified Professional
241 satisfied customers
i am having trouble with a game that i have purchased, can
i am having trouble with a game that i have purchased, can you tell me how to update my video driver on my acer computer thanks sandy… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I have purchased an Aspire 5538-5883, s/n LXPAWOX20392215D352000,
I have purchased an Aspire 5538-5883, s/n LXPAWOX20392215D352000, on 09/13/09. I cannot get some web sites & it is extremely slow on line. Here is what I have done. I added Panda anti-virus and Counte… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I asked a question a few minutes ago and lost the page. It
I asked a question a few minutes ago and lost the page. It had to do with an extra 'o' on 'yahoo' in the 'To' line of a created mail. Please put me back, on that page.… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
im having trouble getting a screenname and etc on aol thought
im having trouble getting a screenname and etc on aol thought i was doing well then a rejection notice came help what is wrong?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I am unable to connect to my account access page on my banking
I am unable to connect to my account access page on my banking website. I can get to every page on the website except the access page where I log into. Rarely, I can but when I do my internet connecti… read more
William Foster
William Foster
Sr Systems Engineer
High School or GED
36 satisfied customers
Trying to connect to microsoft scanner and camera wizard
I have sony camera,. I have put the disc in to the computer and it shows the usb and the picture package etc. in the control panel, but it will not connect me to the scanner and picture wizard. It wil… read more
Techie
Techie
Web Developer
254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x