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I am trying to get to my google homepage and it keeps

Customer Question
I am trying to...

I am trying to get to my google homepage and it keeps telling me that there is a 404 error. When I click on the google icon it goes to google homepage. I just had a new internet service from spectrum installed on my computer. Help

Technician's Assistant: How much experience do you have with this particular machine?

I am not that good with computers

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/9/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

Are you currently talking to me from the same pc with the issue?

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

What operating system do u use?

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Customer reply replied 8 months ago
no
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

Please ignore the popup for secure remote

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Customer reply replied 8 months ago
never mind. I have my granddaughter fixing it. Thanks anyway
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

Ok if you are struggling we can continue in this Q&A

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