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Customer Question
I can't sign in...

I can't sign in because I don't allow cookies. I just went through a major crash with this pc and will now let cookies through. How do I sign in without cookies? I do not want to share my data with you.

Technician's Assistant: What kind of computer do you have?

Dell Inspiron with Win 7

Technician's Assistant: Have you installed any updates recently?

Not over the last 2 days My Norton automatically updates

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Google has also taken over my cell phone, how do I stop all of your pop ups on there?>

Submitted: 9 months ago.Category: Computer
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Answered in 5 minutes by:
11/9/2017
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,282
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 9 months ago

Can I connect to your computer to fix the issue?

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Customer reply replied 9 months ago
But not for $39...thanks
Customer reply replied 9 months ago
I registered for a "free trial"
Customer reply replied 9 months ago
I guess that I just wasted $5.00
Tech Support Specialist: Josh, Support Specialist replied 9 months ago

This service is not $5 -- You can call our customer service at 1-***-***-****

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Customer reply replied 9 months ago
I guess that I'm going to drop Google, $39 for tech help is a rip
Tech Support Specialist: Josh, Support Specialist replied 9 months ago

We are not Google -- Google does not offer any support.

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Customer reply replied 9 months ago
Well, thanks but no thanks. I've never had to pay for tech support on any other product, sorry.
Tech Support Specialist: Josh, Support Specialist replied 9 months ago

Okay, best of luck with your issue.

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