Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My acct # 8255909875769579 is closed however I need help I…

Customer Question
Hi Pearl my name...

Hi Pearl my name is ***** ***** my acct # 8255909875769579 is closed however I need help I lost one of two recievers sent to me by dish when my acct. was open tomarrow I will go to fresno to search for the receiver that was apparently taked along with my donatios to the disabled veterans truck pickup on august 12 2017. the other recieveri took to the ups stor in Atwater California which went out of business shoprtly after I left the receiver there at their store on bellvue in Atwater cal. since then Dish has sent me four boxes to return the recievers. the fourth box is probably the one tracking number they keep asking for. here are the tracking numbers of the three boxes I still have here at home box 1-- tracking #1z 403 83R 03 1709 9848 box-2 tracking # 1Z 403 83R 03 1709 9857 box-3 tracking #1Z 403 83R 03 1681 8107

Technician's Assistant: Have you contacted anyone about your account?

Yes this has been going on since my wife passed away Feb 29th 2016 I took over paying the bills and in april of 2016 att put me on direct tv to make it wasier for me sinv\ce then Dish kept sending me the bill and I kept paying I called to cancel in April of 2016 but Did claims there is no record and I have kept paying. I'm retired and on a fixed income I need help I need the tracking number on the fourth box that I left at ups store and I don't have it they keep asking for the tracking number. its one of the boxed that dish sent to me that is lost by ups.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Ive been paying money to dish for these boxes and I have to find out what I CAN DO TO CLEAR THIS UP

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

PLEASE NOTE THAT I HAVE BEEN PAYING INTO THIS CLOSED ACCOUNT NOT KNOWING THAT I WAS PAYING FOR UNRETURNED RECIEVERS UNTIL TWO MONTHS AGO THAT ATT ASKED WHY I WAS STILL PAYING INTO THIS ACCOUNT? AT THAT TIME I CALLED AGAIN AND CANCELLED BUT ALL THE TIME I WASPAYING FOR THE UNRETURNED RECIEVERS PLEASE HELP ME

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 8 minutes by:
11/9/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Computer Question
Customer reply replied 8 months ago
If you can't help me please refund my money thank you
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

refund sent

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
To Holland I have three problems, one is a recurring you
To John HollandI have three problems, one is a recurring you resolved somehow before. They have arisen as I prepared a second version of the book in 6x9 form in addition to 8.5x11. (The wrap-around co… read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
On Mar. 31, I was talking to on your chat - trying to solve
On Mar. 31, I was talking to ***** ***** on your chat - trying to solve a problem with my email. We got it partially solved, and got to a point where we decided I needed to engage justanswer for addit… read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
When I am in File Explorer and click on a document to send
When I am in File Explorer and click on a document to send in an email it doesn't come up in my email. I use Outlook 13. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
It's new, other crashed, the email with MS no longer exists.
It's new, other crashed, the email with MS no longer exists. Can't get my Publisher 2016 to show license on new computer. Asks for MS PW. Can't get my downloaded Pub to load on new computer. Going in … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
One of your tech stole my login password for my email.
One of your tech stole my login password ***** my email … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
ITunes has stopped working, a desktop running window 10, the
the normal required updates to w10 also iT may have updated … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
HELP I have a HACKER (might be my estrange spouse & ---, for
HELP I have a HACKER (might be my estrange spouse & ---, for over 6 unknown yrs..untill "ATTACKED". Now last 2+1/2 yrs HORRIBLE to deal with. I found out he had his name on my Verizon "on-line-account… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Can you open up my account:[email protected] I was hacked
Can you open up my account:[email protected] I was hacked in late April, this account contains propriiatary medical records of former clients, eight years of voluntary work as a Service Officer for the D… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
I am having a problem sending and receiving ATT e-mails. I
I am having a problem sending and receiving ATT e-mails. I worked with ATT tech support who did NOT find any problem with their systems. They suggested I contact you to help resolve my problem. My ATT… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I use Outlook 2003. I also use Comcast as my ISP. I was
I use Outlook 2003. I also use Comcast as my ISP. I was gone for 3 weeks and accessed email through Comcast. When I returned, my Outlook didn't work and I keep getting pop-ups asking for my network pa… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I have an IPhone from which I receive emails thru my yahoo
I have an IPhone from which I receive emails thru my yahoo account. I want to receive those same messages on my PC Outlook so that I can conduct business and print attachments. I just spent an hour on… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
I am running outlook 2002 cannot receive or delet email, Get
I am running outlook 2002 cannot receive or delet email, Get unknown error message. can you provide support for this issue… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
every time i turn on the computor, i get a internet explorer
every time i turn on the computor, i get a internet explorer can not display web page screen. it doesn't seem to attached to anything. can not trace it to any program. what can i do ?… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
I have installed Office Student and Teacher Ediction 2003,
I have installed Office Student and Teacher Ediction 2003, but am not able to use Outlook. When I try to send a message on Outlook, I get this message: The host 'SMTP' could not be found. Please verif… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
do i have an order of gateway soeakers for gm5640e order
do i have an order of gateway soeakers for gm5640e order number(NNN) NNN-NNNN607 for one set inky fir 38.00 doillars of less??? if so how did you know my address julXXXXX XXXXXsey… read more
Josh
Josh
Support Specialist
21,939 satisfied customers
The message could not be sent. The authentication setting might
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail"… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I recently got 8mg cable service & the McAfee, or at least
I recently got 8mg cable service & the McAfee, or at least most is a free dnld via Suddenlink. I had been using AVG Free, which I was recently told Symantek bought, and Spybot & AdAware. I also swithe… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have XP Prof. I can easily reach the net with DSL using LAN
I have XP Prof. I can easily reach the net with DSL using LAN connection with aol or AT&T Yahoo. Internet Explorer (IE) gets a message "IE cannot display the Webpage." The address reads "http://go.mic… read more
William Foster
William Foster
Sr Systems Engineer
High School or GED
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x