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I have a password by gmail is not prompting for it? A couple…

Customer Question
I have a password...

I have a password ***** gmail is not prompting for it?

Technician's Assistant: How long have you had this issue with your Gmail account?

A couple of weeks

Technician's Assistant: Have you installed any updates recently?

Not that I know of

Submitted: 9 months ago.Category: Computer
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Answered in 5 minutes by:
11/9/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will be the tech assisting you today.

Just to clarify, are you not able to log in to or access the emails for your Gmail account now?

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Customer reply replied 9 months ago
I can access my account without entering a password
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 months ago

I see, could you let me know which browser, e.g. Internet Explorer, do you use to access Gmail?

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Customer reply replied 9 months ago
Chrome and Explorer neither one prompts for a password
Customer reply replied 9 months ago
no
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,325
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

If it is not prompting you for a password ***** it means that you originally entered it then marked the browser to save your password/login so that you can easily go back into the account.

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