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I have a membership but have forgotten the User Name and…

Customer Question
I have a membership...

I have a membership but have forgotten the User Name and Password.

Technician's Assistant: When did you last reset your username and password?

I don't know but the first time signup was probably in March - May 2017. My Name is***** and My Business Name is***** which may be part of my sign in info.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Don't remember when purchased. Can you ask me security questions to expidite this?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, unless you can think of something

Submitted: 8 months ago.Category: Computer
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Answered in 4 minutes by:
11/7/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,306
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

With which company is your membership with?

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Customer reply replied 8 months ago
Ultimate guitar. Just want to get my sign in
UN & PW
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

is it a software or a website?

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Customer reply replied 8 months ago
You are clearly not ultimate guitar and not able to give me password ***** Please discontinue this session w o charging my card.
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Yes, we are JustAnswer as i mentioned before

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Customer reply replied 8 months ago
Were done. Do not charge my card. No service was provided.
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

No service was provided because you refused service.

for refund please contact customer service

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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