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Received a message asking to update to include 'sharing'.

Customer Question
Received a message asking...

Received a message asking to update to include 'sharing'. Received a code on my phone message. Please explain.

Technician's Assistant: What kind of computer do you have?

Gateway

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/7/2017
Tech Support Specialist: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Was this message a text message or phone message? Who exactly did it say it was from?

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Customer reply replied 8 months ago
FORGET IT!!!! I've been charged 41 dollars for 'NOTHING' i'M NOT ABOUT TO GET SCREWEDC AGAIN!!!
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,305
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

Please explain more about update so we can help

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Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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