Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
My wife's computer has a red screen labeled "Microsoft
My wife's computer has a red screen labeled "Microsoft Warning Alert" of a security breach and to call this number: 1-888-348 1617. Is this a valid Microsoft number? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
Someone is calling me saying Microsoft wants to give me a
someone is calling me saying Microsoft wants to give me a 400.00 refund, i never bough anything from Microsoft in many years so i refused; now today they are saying if i don't call a number i will be … read more
Cris
Cris
63 satisfied customers
I received a security alert for windows edge telling me I
I received a security alert for windows edge telling me I may have a virus and to call a number. It locked my computer and the only way to get out is manually turn off the computer. My Webroot securit… read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
Earlier today I received an ALERT from what looked like a
Earlier today I received an ALERT from what looked like a genuine Microsoft site. The screen said I had been infected by a Trojan horse. That my information had been hacked, by something called "clamp… read more
Cris
Cris
63 satisfied customers
I am a senior and concerned about scams. How can I verify
I am a senior and concerned about scams. How can I verify that the tech help I received last night (about 4 hrs) to clean up a possible virus or other issues that started with a message on my screen w… read more
John
John
System/Network administrator
High School or GED
2,079 satisfied customers
On 12/12/17 I received a computer alert stating that my
On 12/12/17 I received a computer alert stating that my computer had a Zeus Virus and not to turn it off. they gave me a phone number to call to correct the problem. I know little about computers so I… read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I was going through pages following a story and my computer
I was going through pages following a story and my computer is making a noise and a recording is telling me to call(###) ###-#### The recording is saying that this is a critical alert from Microsoft a… read more
Cris
Cris
63 satisfied customers
Nothing at this time but I did have an iss on Friday that I
nothing at this time but I did have an iss on Friday that I need to ask you about … read more
Cody
Cody
Computer Science
2,525 satisfied customers
I received an alert on my laptop that an infection was
I received an alert on my laptop that an infection was detected and my computer is locked up. The error message is JavaScript Alert http//192.241.152.90. Is this real or a scam and what should I do? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I'm getting an alert about possible virus and to call
I'm getting an alert about possible virus and to call(###) ###-#### Is this legit? I can't get it off my screen. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I had an alert from Microsoft pop up on my computer
I had an alert from Microsoft pop up on my computer yesterday saying a virus had been discovered and if I closed the pop up, I would lose the use of my computer. It instructed me to call a phone numbe… read more
John
John
System/Network administrator
High School or GED
2,079 satisfied customers
Had a screen appear that it was infected with a virus I was
had a screen appear that it was infected with a virus I was not able to get any response. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I had a virus alert and was told to call a # to fix it and
I had a virus alert and was told to call a # to fix it and was wondering if this a company attachedto Microsoft or is it a "visionwebcreations" scam. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I am getting a message that tells me my computer has a virus
I am getting a message that tells me my computer has a virus and I must call a number to get help or my computer will be disabled. The message is also spoken. I believe this is a scam but it is really… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I have an alert that there is a virus in Spyware and I'm
I have an alert that there is a virus in Spyware and I'm told to call the following No.: 1-***-***-****. When I dial this number there is no one available to assist me. I'm also told if I close this p… read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
Received a critical alert from Microsoft alerting that my
received a critical alert from Microsoft alerting that my computer is infected with a virus and spyware, and sending credit card details, facebook log and personal emails to hackers remotely. They ask… read more
Cody
Cody
Computer Science
2,525 satisfied customers
I keep getting messages from Microsoft of a virus thats
I keep getting messages from Microsoft of a virus thats attacking my computer. their phone(###) ###-#### Is it you? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I couldnt get into my Hotmail account and called the hotmail
I couldn't get into my Hotmail account and called the hotmail tech support number, they told me i had a zues trojan and told me to get a certified Microsoft technician to clean it up. they connected m… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x