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I purchased 2 FIXD and didn't realize that I needed an

Customer Question
I purchased 2 FIXD...

I purchased 2 FIXD and didn't realize that I needed an ANDROID to use the

Technician's Assistant: What kind of computer do you have?

Desk top DELL

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

O, I just want to return the 2 I purchased.

Submitted: 9 months ago.Category: Computer
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Answered in 6 minutes by:
11/7/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 9 months ago
I would like to return the order, My order # GD-9895336. I need a return auth. sent to***@******.***
Thank you
Tim
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago

Were was it ordered from?

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Customer reply replied 9 months ago
I would rather return the un-used units (2) I beleive it was ordered direct from FIXD.
Customer reply replied 9 months ago
I looked back and it appears that I went through Giddy Up Shopify. i thought I was ordering direct.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago

What web store was this ordered from?

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