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Will not accept my new email or paswd. Gci. Hp. Two years…

Customer Question
Will not accept my...

Will not accept my new email or paswd

Technician's Assistant: Just to clarify, what email service provider are you using?

Gci

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Hp

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

Two years ago

Submitted: 9 months ago.Category: Computer
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Answered in 2 minutes by:
11/7/2017
Tech Support Specialist: John, Computer Support Specialist replied 9 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,946
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please provide the following details.

I am not clear which email account you are trying to access so could you please let me know which email account you are trying to access ?

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 9 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Tech Support Specialist: John, Computer Support Specialist replied 9 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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