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Tablet is frozen on viking pro. 10 viking pro. Its just

Customer Question
Tablet is frozen on...

Tablet is frozen on viking pro

Technician's Assistant: Just to clarify, what's the exact make and model of your tablet computer?

10 viking pro

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Its just frozen on that, can't get it to do anything else

Submitted: 9 months ago.Category: Computer
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Answered in 9 minutes by:
11/7/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 9 months ago
4 days
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 9 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block
Regards
Kris

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