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When deleting an email, I often get a "Not responding"

Customer Question
When deleting an email...

When deleting an email, I often get a "Not responding" message, so the mail is not deleted for anywhere from 10 to 50 seconds.

Technician's Assistant: Just to clarify, what email service provider are you using?

Microsoft Outlook.

Technician's Assistant: Have you installed any updates recently?

I thought they were automatic.

Submitted: 9 months ago.Category: Computer
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Answered in 1 minute by:
11/7/2017
Tech Support Specialist: Cris, Support Specialist replied 9 months ago
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 7,018
Experience: 10 years of IT experience in both business and residential.
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Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you. Let's get started!

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Tech Support Specialist: Cris, Support Specialist replied 9 months ago

Are you using Outlook program or Outlook email through the website?

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Customer reply replied 9 months ago
I'm using Microsoft Outlook Windows 2010
Tech Support Specialist: Cris, Support Specialist replied 9 months ago

OK, can I offer you secure remote support so I can look into your issue and find a solution?

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Tech Support Specialist: Cris, Support Specialist replied 9 months ago

Did you still want assistance with your issue?

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