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I want to reinstall my cop of office 365 home and remove…

Customer Question
I want to reinstall...

I want to reinstall my cop of office 365 home and remove extra copies bought byb muistake

Technician's Assistant: How much experience do you have with this particular machine?

Not a lot I've been trying to do this many times without successes

Technician's Assistant: Have you installed any updates recently?

My computer crashed so I reset it I have windows 10 automatic updates are installed with reset

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't think so

Submitted: 8 months ago.Category: Computer
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Answered in 2 hours by:
10/21/2017
Tech Support Specialist: Robert M., Consultant replied 8 months ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,421
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Hi, I'm Robert and I'll be helping you with your computer question.

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Tech Support Specialist: Robert M., Consultant replied 8 months ago

What do you mean by extra copies? Did you buy it more than once? You are allowed more than one installation and a few devices ( either 3 or 5 I believe )

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