Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer
This answer was rated:

I need help to get me up and running with Microsoft Skype. I

got it downloaded and put...
I need help to get me up and running with Microsoft Skype. I got it downloaded and put in my numbers they sent me, but to no avail for 4 days I have tried everything I know of, but still can't get it active. I will need someone to take over my computer and get me up and running. I just paid the fee by my visa card. I was not shown on the site about a monthly fee to join a support system until after I paid my fee, which that should not have happened. Please consider what i paid to fix my problem.
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
10/17/2017
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,403
Experience: Over 10 years of professional experience.
Verified

Hello,

I look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

Ask Your Own Computer Question

Thank you. I will get that ready for you. After you click the "Securely Connect" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,403
Experience: Over 10 years of professional experience.
Verified
Jason Jones and 87 other Computer Specialists are ready to help you
Ask your own question now

Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 52 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Ask Your Own Computer Question

Hello again,

I see that you are not connected, yet.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Thank you,
***** *****

Ask Your Own Computer Question

Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

Ask Your Own Computer Question
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,403
17,403 Satisfied Customers
Experience: Over 10 years of professional experience.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't get into my Emails-password not accepted even though
I can't get into my Emails-password ***** accepted even though I said to … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
It won't connect with the internet. I get a stop code:
It won't connect with the internet. I get a stop code: inaccessible boot device message. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
The battery won't charge. I can only use it with ac power.
The battery won't charge. I can only use it with ac power … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
717 satisfied customers
Gateway GT5682. A little ancient......usb ports not working.
Gateway GT5682. A little ancient......usb ports not working. Keyboard is a ps/2 plug in. So keyboard works. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Nothing...want to cancel my SKYPE contract and phone# Have
nothing...want to cancel my SKYPE contract and phone# … read more
ChrisC
ChrisC
PC Technician
Associate Degree
660 satisfied customers
I purchased Office 365 yesterday from a Staples outlet but I
My name is ***** ***** I purchased Office 365 yesterday from a Staples outlet but I cant seem to get it to load. I have the 5 user edition … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
I bought Microsoft Office 365 at WalMart the same day I
I bought Microsoft Office 365 at WalMart the same day I bought a Lenovo computer. The computer has had a catastrophic failure and the only thing I have is the Product Key. What do I need to do to get … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
Have Kingston USB flash, 16 Gb. last week made a photo in
Hello, have Kingston USB flash, 16 Gb. last week made a photo in photo salon, and they downloaded photo on it. don't know how they did that. But now when I'm using it, I noticed that name of my flash … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
The billing platform for ceasar's slots is locked on the UK.
The billing platform for ceasar's slots is locked on the UK. I cannot purchase coins with my credit card as I don't live in the UK … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Many times my computer was urged to very important updated.
Many times my computer was urged to very important updated. But many time when I get updated the computer was hang up. The updated still not finished. The screen was black out, just like tonight. What… read more
Cody
Cody
Computer Science
1,723 satisfied customers
I cannot get Microsoft edge to come up so I need your help
I cannot get Microsoft edge to come up so I need your help as to what happened … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
145 satisfied customers
I am completely blocked from my computer. LENOVA AMD E1.
SINCE SATURDAY I HAVE TRIED EVERY CODE AND PASSWORD ***** CAN FIND. IT TELLS ME TO GO TO COUNTS.LIVE.COM … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
HiI have forgoten my password. I'm trying to change access
HiI have forgoten my password JA: What exactly are you having trouble accessing? Customer: I'm trying to change access my apple code JA: When did you last change your password ***** Apple ID? Customer… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I'm afraid my firefox has been deleted. I clicked on it some
I'm afraid my firefox has been deleted. I clicked on it some time ago and a message came up that said this shortcut is no longer available so delete it. So it is gone! … read more
John
John
System/Network administrator
High School or GED
2,061 satisfied customers
I have a Canon Pixma MG5320, has been working great for 3
I have a Canon Pixma MG5320, has been working great for 3 yrs. Just put 2 new color cartridges in it as it would not print again until I did so. I have printed since but this am it seems jammed & says… read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
Microsoft called and said do not uses my computer,and have
Microsoft called and said do not uses my computer,and have someone look into the problem … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I can't get in to open a account. When I get to the app
Never I just installed it a few minutes ago my son gave me a iPad for xmas … read more
Mike Taylor
Mike Taylor
40 satisfied customers
I cannot get into my passwords for my wells fargo banking
I cannot get into my passwords for my wells fargo banking account. wells fargo tells me it is because I have too many saved passwords. how can I delete them and enter a new password? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x