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Bought Acer Chromebook 11 CB3-131 July 2017. Working fine…

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Bought Acer Chromebook 11 CB3-131...
Bought Acer Chromebook 11 CB3-131 July 2017. Working fine today had full charge on battery. Walked away and came back to black screen. Power button did not help. Blue light on front edge still working.
Submitted: 10 months ago.Category: Computer
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Answered in 8 hours by:
10/14/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 10 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,833
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 10 months ago

Hold down the power button until the power light turns off.

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 10 months ago

Let me know how that goes

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arsufi2002
arsufi2002
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