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I cant get my Microsoft Account Back. It is a HP & I have…

Customer Question
I cant get my...

I cant get my Microsoft Account Back

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

It is a HP & I have Windows 7

Technician's Assistant: Have you installed any updates recently?

Yes I just returned it to a later time

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes I think someone is on our computer!!

Submitted: 10 months ago.Category: Computer
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Answered in 54 minutes by:
10/7/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 10 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,833
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 10 months ago

Is it the account to log in to the computer?

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