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I forgot my password for Google and it says contact

Customer Question
I forgot my password...

I forgot my password ***** Google and it says contact administrator. the admin who set up no longer works for me.

Technician's Assistant: When did you last reset your username and password?

Not sure

Technician's Assistant: Have you installed any updates recently?

Don't remember any but my iphone has automatic updates so maybe there

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/6/2017
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,833
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

Do you have a replacement admin? Or anyone else with admin credentials?

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Customer reply replied 10 months ago
no
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

Does anyone there have access to their email accounts for the company?

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Customer reply replied 10 months ago
i already gave it
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

How many people are at the company with email addresses?

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Customer reply replied 10 months ago
you said $5 and the AE says there was another $39 which i never authorized
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

I have no control over the billing for this site, just answer. However they usually charge a $5 deposit and then the rest of the price when your questions is replied to by an expert so that is what that charge is.

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Customer reply replied 10 months ago
there is 3 people with mccallumgroup accout but i also own two other companies with different emails
Customer reply replied 10 months ago
I am bothered that I was not told it would be $44
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

I am sorry about that, as I said I have no control over how the prices are presented. If you would like I can send you to customer service and they will explain.

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Customer reply replied 10 months ago
sure. thanks
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

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