Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't open my pc don't remember the password. Do not

Customer Question
I can't open my...

I can't open my pc don't remember the password

Technician's Assistant: When did you last reset your username and password?

Do not remember

Technician's Assistant: Have you installed any updates recently?

Not to my knowledge

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It just ask for password ***** opening windows

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
10/6/2017
Tech Support Specialist: Martin, Network Engineer replied 10 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,148
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Computer Question
Tech Support Specialist: Martin, Network Engineer replied 10 months ago

Which version of Windows are you using? (7, 8, 10, Other)

Ask Your Own Computer Question
Customer reply replied 10 months ago
Windows 7
Tech Support Specialist: Martin, Network Engineer replied 10 months ago

Thank you

Ask Your Own Computer Question
Tech Support Specialist: Martin, Network Engineer replied 10 months ago

Are you on the logon screen with the username?

Ask Your Own Computer Question
Customer reply replied 10 months ago
Not that i know of
Customer reply replied 10 months ago
All i need to know is how do i get password ***** open my pc
Customer reply replied 10 months ago
Please set me know what to do
Customer reply replied 10 months ago
That was to say. (Please let me know what to do
Tech Support Specialist: Martin, Network Engineer replied 10 months ago

What do you see on the screen of your PC?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
All of a sudden when I turn on my PC, I'm asked for a
All of a sudden when I turn on my PC, I'm asked for a sign-in password!!! We've never had to use a password ***** get into our computer! We just turn it on and we're on. Now, without our knowledge, we… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master\u0027s Degree
1 satisfied customers
I can't remember my password. Hewlett Packard desk top.
I can't remember my password JA: What device or product does this involve? Customer: Hewlett Packard desk top JA: What HP model do you have? And the Operating System (OS)? Customer: 251-a123w JA: How … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I forgot the oassword. Is there a way to reset it. A ho
I have reset it at on time either the sissy or a key process… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have not used my Dell laptop in awhile & Can't remember my
I have not used my Dell laptop in awhile & Can't remember my password ***** open it up. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I can't gain access to my Hotmail account due to a password
Hi there, i can't gain access to my Hotmail account due to a password *****'ve forgotten. i changed my password ***** 12 months after a divorce and did not write it down. … read more
Cris
Cris
62 satisfied customers
I can't seem to do much of any thing because it wants a
I can't seem to do much of any thing because it wants a password ***** I don't remember and have no idea how to get in to anything to change it. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Password code, never, it was stolen and it was returned and
never, it was stolen and it was returned and cannot remember the passowrd … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I can't get pass the login screen because I don't remember
I can't get pass the login screen because I don't remember my password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I bought a second hand HP pavilion 21 that is password
I bought a second hand HP pavilion 21 that is password ***** How do I change the password ***** access the computer … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Hi, My gmail password XXXXX changed without my knowledge and
Hi, My gmail password XXXXX changed without my knowledge and i can't get the amended password. I also can't remember the answer to my security question. Its locked as I have given incorrect answer too… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My Dad (84) cant log on to his e machine.It doesnt accept
My Dad (84) can't log on to his e machine.It doesn't accept his password. don't know if he changed it, he can't remember. No other user on the e machine. How can we get into windows… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
hi, please can you tell me how to get a new password, only
hi, please can you tell me how to get a new password, only my laptop has gone off and I can't get vista or anything on it, it just keeps asking for the user name which I do know and password XXXXX I d… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a Maxtor OneTouch external drive (S/N FA204WHU). I have
I have a Maxtor OneTouch external drive (S/N FA204WHU). I have been using it for more than a year and now my computer has died. I have a new Toshiba laptop running Windows 7 O/S and want to hook it up… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I have lost touch with the person who built my website and
I have lost touch with the person who built my website and cannot find the username and password. I have access to the site files both on the server and on my pc using Dreamweaver, can you tell me whi… read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
i have changed my email and my password XXXXX did not notify
i have changed my email and my password XXXXX did not notify mcafee (stupid) can you help me get in i do not remember the old password.… read more
IT Technologies
IT Technologies
Vocational, Technical or Trade Scho
38 satisfied customers
My Inspiron1300, has apparently locked me out saying that administrator
My Inspiron1300, has apparently locked me out saying that administrator should enter security password. The only password XXXXX my knowledge is the XP set up, is there a Default password XXXXX I shoul… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I am stuck in Safe Mode I am running windows xp. (not sure
I am stuck in "Safe Mode" I am running windows xp. (not sure if it is home or pro, but it is matters let me know) I went to safe mode to do some maintenance and now I can't remember how to get out. I … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
[OS Windows XP; Browser Netscape] I just installed Quickbooks and when i try to ...
I just installed Quickbooks and when i try to run it, I get an error message stating that users of window xp must have administrator user rights. Here is my situation: There are 3 users on my computer… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x