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After going back to an earlier version of Windows 10, I see…

Customer Question
After going back to...

After going back to an earlier version of Windows 10, I see that my internet sites have been lost. How do I get them back (I use Firefox)?

Technician's Assistant: What kind of computer do you have?

A standard home computer with Windows 10 (about two years old I believe)

Technician's Assistant: Have you installed any updates recently?

It was up-to-date with Windows 10. Some additions with Firefox were NOT satisfactory, & so I used a week or two-week old savings to restart Windows.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I'm very stupid with Windows 10. Pardon me please!

Submitted: 10 months ago.Category: Computer
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Answered in 6 minutes by:
10/6/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 10 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,476
Experience: Over 10 years of professional experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Please, note that you can click Reply to Expert to reply to me. A rating is only needed when we are finished.

"How" did you go back to an earlier version of Windows 10?

I will be standing by, looking forward to your response.
Thank you,
Jason

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