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I have two of your software programs. I can't tell if they…

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I have two of...

I have two of your software programs. I can't tell if they work right or correctly but last nite a new simple star program pop up.now I get pop up telling I have a virus to buy your system BLAINE MARTZ (*****@******.***)

Technician's Assistant: What kind of computer do you have?

Customer:(###) ###-####

Technician's Assistant: Have you installed any updates recently?

Es driver updates

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
10/6/2017
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,821
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

This pop up is a well known scam and if you call the number on the pop up you will be connected to a fake call center that will try and get you to pay them a lot of money to fix the "virus" but you do not have a virus.

Did you let anyone have access to your computer through one of these calls?

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