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I purchased Malwarebytes in August 2017. I am a resident of…

Customer Question
Hi I purchased Malwarebytes...

Hi I purchased Malwarebytes in August 2017. I am a resident of Beaumont, TX and was affected by Hurricane Harvey. Need assistance on how to get my computer protected by Malware.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Dell Inspiron 3650 - I 'think' I am on ATT wireless! Not great with high tech info. I have a form printed from Marcin-CEO with the Premium license key beginning w/MCJKK????

Technician's Assistant: Have you installed any updates recently?

Not that I remember....disconnected my computer B/4 having to evacuate. and got it back up a couple of weeks ago .

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I can think of at the moment.

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
10/6/2017
Tech Support Specialist: Byron, Computer Support Specialist replied 10 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,407
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi there and welcome. Was the software installed on the computer or did you just make the purchase?

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Customer reply replied 10 months ago
I cannot afford to spend any more money to get my Malwares Security System activated!!!! My home received water in it, and I have NO extra Money. I have already paid for a year's subscription!!!! and Months have gone by and it has not been activated!!! PLEASE HELP ME!!!!I
Tech Support Specialist: Byron, Computer Support Specialist replied 10 months ago

Go here: https://www.malwarebytes.com/

and click the Free Download link and install the software.

Open the program and in the upper right corner you'll see the word Activate.

Click on that and you'll be prompted to enter your key.

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