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I'm an old dinosaur(?) not being schooled with the computer…

Customer Question
I'm an old dinosaur(?)...

I'm an old dinosaur(?) not being schooled with the computer stuff and I have Two problems. 1.) I can not get on to a web com for a ski Hill in Burnsville, Minn called Buck Hill The The unit is labeled Clock tower.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HP desktop pc model p6107c Word Perfect x5

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Problem with Microsoft Word Perfect x5 trying to retrieve program that I have been using until I did something goofy and now I am getting a message "document is in use or specified to read only save with another name" ???

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
10/5/2017
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 933
Experience: 4+ Years in Tech Support
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

When you say "web com" is it their website you are trying to access?

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Customer reply replied 7 months ago
Ok
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Are you trying to access the Buck Hill website?

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Customer reply replied 7 months ago
No, just the web cam named Clock tower
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Okay you should be able to see the cam here: http://www.buckhill.com/buck-hill-clock-tower-cam/

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Did that work for you?

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