Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have an email account but I have forgotten my pass word.

Customer Question
I have an email...

I have an email account but I have forgotten my pass word. Have tried everyone I have but nothing. Called yahoo put there were no help. I need to get in to my account, what, if anything can I do?

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Well not sure what you are asking sorry not much up on this stuff

Technician's Assistant: Have you installed any updates recently?

Dont think so

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Dont know, just need to get into my e-mail account.

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
10/5/2017
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,843
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

Ask Your Own Computer Question
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

Did you try all of yahoo's recovery methods to reset the password?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I forgot my email pass word and no recovery data is useful
I forgot my email pass word and no recovery data is useful as account is very old. I spent over 2 hours trying to solve the problems with no success. I need the account which has contact list … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Apple. I changed my pass word for yahoo because they
Yes I changed my pass word for yahoo because they requested it. NOW I can't get or send e-mails Also existing accounts will not take any of my pass words or user IDs I can not re set my pass word on Yahoo … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Thank you.... I have forgotten my password for my computer
Hi thank you.... I have forgotten my password ***** my computer but when I go to my I phone i put in the pass word and it works. help this is our main e-mail account and I need doc.s that i cant print… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my password ***** my Yahoo account and cannot
I have forgotten my password ***** my Yahoo account and cannot get into my e-mail account. My Yahoo I d is *****@******.***. I have tried to call and you refer me to this website. It does no good to e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
i have forgotten my password XXXXX face bookcould you please
i have forgotten my password XXXXX face bookcould you please help me my e mail adress is margaret [email protected] thank you… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
#1 I did not mean to agree to an "unlimited subscription" can
#1 I did not mean to agree to an "unlimited subscription" can I cancel it please? #I am having trouble changing my password XXXXX you instructed, how am I suppose to do it? I'm sorry I am so computer … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
yahoo has invalidated my account. I down loaded yahoo messenger
yahoo has invalidated my account. I down loaded yahoo messenger yesterday and it told me not to sign in as meltonthornton, so I shortened it.Then when I tried to get back to my email account it was in… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
My yahoo mail account was HI JACKED. For about 3 or 4 days
My yahoo mail account was HI JACKED. For about 3 or 4 days i had not been able to sign in. I did everything i could, nothing worked. I then got a window that said: my yahoo account was terminated beca… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have tried all day to get into Yahoo/mail. I was finally
I have tried all day to get into Yahoo/mail. I was finally told to change my password XXXXX it appears my account has been compromised. Well I did change my pass word. But much later I tried to get on… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have about had it with yahoo. I e-mailed a problem with my
I have about had it with yahoo. I e-mailed a problem with my e mail account as directed by one of your reps Saturday. I received an e-mail response yesterday. The e-mail response was directed to the n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Having problems signing into my yahoo. Will not accept my email
Having problems signing into my yahoo. Will not accept my email address or pass word I am connected to the internet through a wi-fi connection.… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have forgotten my pass word. My internet carrier is Cox
I have forgotten my pass word. My internet carrier is Cox cable, I have only a cell phone and my e-mail account is with you folks thru att I think I have been attempting to get my pass word reset for … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
i cant get into my yahoo mail account and i forgot my security
i can't get into my yahoo mail account and i forgot my security answer on how many cats i have.my email account [email protected] and my birth date is 12/21/1972. i just cant log in on my pass word.i t… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i have my mail at msn they have a new web page and went to
i have my mail at msn they have a new web page and went to log in and can not get in , when trying to put in pass word it was not excepted, they will send pass word to my e-mail, well i cant get in to… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I have a problem with my yahoo account, can you please give
I have a problem with my yahoo account, can you please give me a ite to use to reset my pass word? I have tried every combination I can think of. Recently I had been hospitalized because of an acciden… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
Someone got into my email and changed my password XXXXX put fake
Someone got into my email and changed my password XXXXX put fake information for my security. I am without my email!! I cannot ask for a new password XXXXX I cannot verify any information. this is the… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I want to close the 2 e-mail adress i opened because i couldn
I want to close the 2 e-mail adress i opened because i couldn t [email protected], i want to keep this e-mail adress and want to close @yahoo.ca and want to close .ca , just need my pass word to … read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have set up an e-mail account for my husband. The first ...
I have set up an e-mail account for my husband. The first day everything went well. the second day, a potential employer e-mailed back that she was unable to open his attachment. today, he is unable t… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x