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Amazon won't accept my password. Probably 10/2 or 10/3. Not…

Customer Question
Amazon won't accept my...

Amazon won't accept my password

Technician's Assistant: When did you last reset your username and password?

Probably 10/2 or 10/3

Technician's Assistant: Have you installed any updates recently?

Not sure??

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My email address is louise***@******.*** -- password ***** *****

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/5/2017
Tech Support Specialist: Martin, Network Engineer replied 10 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,145
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

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Tech Support Specialist: Martin, Network Engineer replied 10 months ago

Sorry to hear you're having trouble with your Amazon account.

What steps have you tried to get back into your account thus far?

Regards,
Martin

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