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I have 2 emails both with google the one that is my id

Customer Question
I have 2 emails...

I have 2 emails both with google the one that is my id userword never accept my password ***** have NOT forgotten it but everytime i put my new password ***** that i wrote up i tdoes not accept so after changing my password ***** of time ik am at my wits end???????

Technician's Assistant: When did you last reset your username and password?

Today about an hour ago

Technician's Assistant: Have you installed any updates recently?

Whenever it says to update i do

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am fed ujp with google why don they have their own technician

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/5/2017
Tech Support Specialist: Chris L., Support Specialist replied 10 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,830
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Tech Support Specialist: Chris L., Support Specialist replied 10 months ago

Is your email address not being accepted or is your password ***** working? When was the last time you were able to log in?

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Customer reply replied 10 months ago
i am so fad up with my emails with gooigle First I thought My different computers did not coordinate because it happend when i went from IPad to I phone oty my big mac or my laptop!!! All MACS
Tech Support Specialist: Jason Jones, Computer Expert replied 10 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,460
Experience: Over 10 years of professional experience.
Verified

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

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Customer reply replied 10 months ago
dont not charge me goodbye
Tech Support Specialist: Jason Jones, Computer Expert replied 10 months ago

I will send in your refund request.

Ask Your Own Computer Question
Customer reply replied 10 months ago
no goodbye
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