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My wifi isn’t showing up in network connections, like the…

Customer Question
My wifi isn’t showing...

My wifi isn’t showing up in network connections, like the wifi is not there

Technician's Assistant: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?

It’s the laptop, wifi isn’t a network, only dial up and VPN, but before yesterday m wireless network worked find, but after my laptop was stuck in a loop, i reset it and now my wifi doesn’t work,

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It’s compaq pressario Windows 8.1, when I connected to my wifi yesterday it automatically started updaing when I connected to the internet, and when I shut it down it was stuck in a loop can’t remember the message

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

Tried recovering the drive than when I restart the computer still the same and rrstored

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The f12 key is amber and can’t go back to ehite

Submitted: 10 months ago.Category: Computer
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Answered in 6 minutes by:
10/5/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,003
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What is the make/model of the laptop having problem with wifi?

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Customer reply replied 10 months ago
Compaq CQ58 Notebook
Customer reply replied 10 months ago
It won’t work wii doesn’t work
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago

what operating system is running on the computer is it xp, vista, Windows 7, 8, 10?

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Customer reply replied 10 months ago
Windows 8
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