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I tried to use my California Roll Factory coupon but was…

Customer Question
I tried to use...

I tried to use my California Roll Factory coupon but was told the place has closed down. I want to get a refund

Technician's Assistant: We have a 30 day refund policy so you can simply email***@******.*** and they will try to fix your problem or refund your money.

Will there be a place for me to send it on once I type in at that address.?

Technician's Assistant: What confuses you?

I spent 30 minutes to type in my problem with no place to forward it and I am chagrined at not having the phone any more

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

Not as far as I know

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just want to stop having to waste my time and have that coupon taken care of

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/5/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
The coupon was running out Oct.18- I bought it in June- and I called today to place an order when I was told the store is out of business.
Customer reply replied 10 months ago
The Groupon was running out on Oct.18. Itried touse it today Oct.4 and was told the business closed down. How many more times do I have to repeat this story?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

You will need to contact them, we are a 3rd party IT provider, I think you may be in the wrong place.

Regards

Kris

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