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You are driving me. I have been without email on my Kindle…

Customer Question
You are driving me...

You are driving me nuts. I have been without email on my Kindle Fire for three weeks because you keep sending me a recovery email address that no longer works--and Google sent me the recovery instructions on the second gmail that would enable the recovery.

Technician's Assistant: How long have you had this issue with your Gmail account?

Three weeks. How much is this going to cost???

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Computer Technician's time your question is expected to take (how complex and lengthy an answer you require).

Tell me if it goes over $30.

Technician's Assistant: Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I can't think of anything, but I'm far from being a techie.

Submitted: 10 months ago.Category: Computer
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Answered in 4 minutes by:
10/4/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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