Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

What version on myscrosoft do I have? Intel core 17. I just…

Customer Question
What version on myscrosoft...

What version on myscrosoft do I have?

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Intel core 17

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. I just want to add word but don't knoe of I have 7,8,or10

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
10/4/2017
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 10 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 795
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Are you currently on your computer?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
He original owner threw this computor i dumpster dive once
He original owner threw this computor i dumpster dive once in awile so i found it … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I am trying to add page numbers to headings that I have
Hi, I am trying to add page numbers to headings that I have already placed on a MS Word 10 document.Can you assist me with that please? … read more
Jon
Jon
Bachelors Degree
735 satisfied customers
Everytime I turn on computer it says they were unable to
everytime I turn on computer it says they were unable to properly load windows messenger??? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
I download the office 365 and now i cant find the microsoft
Hi, I download the office 365 and now i cant find the microsoft word … read more
Mr.Med
Mr.Med
1,226 satisfied customers
How do I set up my TOMTOM. OS X Macintosh laptop. Versuib 10
Processor 2.3 GHz Intel core 17 Memory 4GB 1600MHz DDR3… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I am in Mexico but want Word in English. How do I get it in
I am in Mexico but want Word in English. How do I get it in English … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I have a Dell 7535 laptop. I have not used it in probably 6
I have a Dell 7535 laptop. I have not used it in probably 6 months. It won't accept any passwords. Says I need to update password. When I hit "ok", it goes back to the opening screen. So, I am not abl… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
How do I convert .cft files so that they can be used in
How do I convert .cft files so that they can be used in Word? Thank you. … read more
Andrew Harris
Andrew Harris
Consultant
74 satisfied customers
How do I empty cache, Mac OS Sierra 10.12.5 iMac Model Name:
Mac OS Sierra 10.12.5 iMac Model Name: iMac Model Identifier: iMac12,1 Processor Name: Intel Core i5 Processor Speed: 2.7 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 8 GB Boot ROM Version: IM121.0047.B29 SMC Version (system): 1.71f22 Serial Number (system): D25J619XDHJT Hardware UUID: B9C21BCB-C236-5825-AE87-C6BC359E996E … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I've tried and tried again to get Word on my computer, but
I've tried and tried again to get Word on my computer, but have failed. What do I do now? … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
On 4/22/17 I ordered a dell laptop computer D620 wireless. I
On 4/22/17 I ordered a dell laptop computer D620 wireless. I was supposedly delivered by FEDEX on 4/28/17. The driver left a shipment status door tag with "patio"scribbled on it. Nobody was at home th… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I recently lost my Microsoft office 2013, which came with
I recently lost my Microsoft office 2013, which came with computer. How do I reload it again … read more
Cody
Cody
Computer Science
2,457 satisfied customers
How do I type the German umlauts on a Dell computer? On the
How do I type the German umlauts on a Dell computer? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a word file on my Inspiron15, 7000 Series Dell. I
I have a word file on my Inspiron15, 7000 Series Dell. I cannot make a PDF file out of it? Sue … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I have an HP Zbook 17. It has 16 GB of RAM right now and we
Hi, I have an HP Zbook 17. It has 16 GB of RAM right now and we want to expand that to 32 GB. I believe the two expansion ports on the bottom of the laptop are open, so we'd need to buy 2 8 GB modules… read more
James Gilmer
James Gilmer
None
24 satisfied customers
I have a Presario CQ57 with a 1 Gig processor and win 10.
I have a Presario CQ57 with a 1 Gig processor and win 10. Norton teck support is having problem downloading their security package. They are on the forth try Norton claims that the speed is to low to … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have a Dell Inspiron 530 desktop pc, it ihas an intel core
I have a Dell Inspiron 530 desktop pc, it ihas an intel core 2 duo cpu E6550 @2.33GHz processor, processor speed is 2.27 GHz, ram is 4096 MB, windows xp home version 5.1.2600, 17" flat monitor, dvd-rw… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
Need a computer & want to purchase one soon but have some basic
Need a computer & want to purchase one soon but have some basic questions before laying out money (again). This will be 2nd computer. Want a wireless laptop, no smaller than 17" screen & have been loo… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x