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I've been using Google Chrome for a while. Suddenly, I can…

Customer Question
I've been using Google...

I've been using Google Chrome for a while. Suddenly, I can not print anything because I keep getting the message that the printer is a message that the printer is a web printer. Why did this happen and how do I activ

Technician's Assistant: What kind of computer do you have?

HP Pavillion lap top

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it.

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
10/4/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Computer Question
Customer reply replied 10 months ago
definitely
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago

Please send me request for remote from your screen.

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Customer reply replied 10 months ago
Do I have to pay for today?
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago

Yes, for remote.

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Customer reply replied 10 months ago
Cancel my question.
Customer reply replied 10 months ago
don't charge my card.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago

You can request this to be cancelled by mailing***@******.***

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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