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Due to what I think are password problems, I can't get into…

Customer Question
Due to what I...

Due to what I think are password ***** I can't get into my Yahoo email account and in box.

Technician's Assistant: How long have you had this issue with your Yahoo account?

2 days

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 10 months ago.Category: Computer
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Answered in 2 minutes by:
10/4/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 10 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon. My name is ***** ***** I look forward to helping you today. Please let me know more about the issue and we'll start from there to get it resolved. What specific issues are you having and/or messages coming up when you try to login? We can start from there to get this resolve for you.

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Specialist Sean S.
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
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Experience: 15+ years IT experience. A+, Net+, Security+ certified

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